Digital employee
Voice
Answers calls, qualifies callers, and books appointments live, 24 hours a day.
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What we do
Digital employees that answer, sell, and follow up for you.
We design every digital employee around your operation: your data, your tools, and the way you talk to customers. It works in the channels you already use, at any hour.
Meet your digital employees. One team.
Start with the one that solves your bottleneck. They all connect to each other and to your systems.
Digital employee
Lead Management
Scores, routes, and follows up on every lead so none goes cold along the way.
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Digital employee
Lead Generation
Finds and qualifies new prospects, enriches their data, and makes the first contact.
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Digital employee
Conversational
Handles WhatsApp and Instagram by voice or text, in your brand's tone.
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Digital employee
Custom
Need something different? We build a custom digital employee from scratch.
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How it works
How a digital employee thinks.
Step 01
Contextual intelligence
Before acting, it understands. It reads the message, call, or record that comes in and checks it against what it knows about your business: your catalog, your policies, the customer's history.
- Recognizes who is writing and what they need
- Looks things up in your CRM and documents
- Tells what is urgent from what can wait
Step 02
Reasoning and planning
With the context clear, it decides what to do. It breaks the request into steps, picks the tools, and defines when a person should step in.
- Builds the plan step by step
- Picks the right tool for each step
- Knows when to escalate to your team
Step 03
Autonomous execution
It does the work instead of only suggesting it. It replies, books, updates your systems, and follows up, inside the tools you already use.
- Replies and books in real time
- Updates your CRM and spreadsheets
- Works at any hour
Step 04
Evaluation and adaptation
It reviews how things went. It records the outcome, reports what worked and what did not, and adjusts how it works based on your feedback.
- Logs every outcome
- Reports what worked and what did not
- Adjusts with your corrections
Select a step to see it in detail.
Meet Kovi
Bridge Framework
See the full framework
Four phases, from the first conversation to continuous improvement.
Tell us what you want to automate.
Tell us how your operation works and we will suggest where to start.